Privacy Policy

Effective Date: August 19, 2025

At Dibma ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dibma.com and use our GPX file generation services.

Information We Collect

Information You Provide

When you use Dibma, we collect information that you voluntarily provide:

  • Email address for account login purposes only
  • Communication data when you contact our support team
  • Generated GPX files associated with each transaction (see Data Retention below)

Important: We store generated GPX files for each transaction to provide download and support functionality. GPX files are retained for up to 3 months and then permanently deleted. No history of your routes or activities is maintained beyond this retention period.

Automatically Collected Information

We automatically collect certain information about your device and usage patterns through Google Analytics, including:

  • IP address and general location information
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on our website
  • Referral URLs and search terms used to find our site
  • User interactions and website performance metrics

How We Use Your Information

We use the collected information for the following purposes:

  • Account Management: To provide login functionality using your email address
  • Service Delivery: To generate GPX files and deliver them via download or email upon request
  • Website Analytics: To analyze website usage patterns through Google Analytics and improve our service
  • Technical Support: To respond to your inquiries and provide customer assistance
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

Route Processing: All route processing, coordinate snapping, elevation data addition, and timestamp calculations happen temporarily in your browser session. Generated GPX files are stored on our servers for each transaction and deleted after 3 months. No other route data or GPS coordinates are retained.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Google Analytics: For website analytics and usage tracking to help us understand how our service is used and improve user experience
  • Email Service Providers: For delivering GPX files to your email when requested
  • Cloud Infrastructure: For hosting our website and ensuring service availability

These providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Dibma, our users, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Email addresses: Retained for as long as your account is active or as needed to provide login services
  • GPX files: Stored for each transaction and retained for up to 3 months to support download and service functionality. After 3 months, GPX files are permanently deleted from our servers.
  • Analytics data: Retained according to Google Analytics' data retention policies
  • Support communications: Retained for a reasonable period to provide ongoing support

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Withdraw consent for certain processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Required for login functionality and basic website operations
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website, which helps us improve our services. Google Analytics uses cookies to track user interactions and website performance

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services. For more information about Google Analytics and how to opt out, visit Google's Privacy Policy and Analytics Opt-out Browser Add-on.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@dibma.com
Website: dibma.com

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.

We use cookies and similar technologies to enhance your experience on Dibma, analyze website usage, and improve our services. By continuing to use our website, you consent to our use of cookies. You can manage your preferences anytime. See our privacy policy for more details.