Legal
Privacy Policy
Effective Date: August 19, 2025
At Dibma ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dibma.com and use our FIT file generation services.
Information We Collect
Information You Provide
When you use Dibma, we collect information that you voluntarily provide:
- Email address for account login purposes only
- Name and Email from Google if you use Google OAuth login
- Communication data when you contact our support team
- Every activity you create (route, stats, etc.) is stored for your account. We do not store any FIT files.
Automatically Collected Information
We automatically collect certain information about your device and usage patterns through PostHog, including:
- IP address and general location information
- Browser type and version
- Operating system information
- Pages visited and time spent on our website
- Referral URLs and search terms used to find our site
- User interactions and website performance metrics
How We Use Your Information
We use the collected information for the following purposes:
- Account Management
- To provide login functionality using your email address
- Service Delivery
- To generate FIT files and deliver them via download or email upon request
- Website Analytics
- To analyze website usage patterns through PostHog and improve our service
- Technical Support
- To respond to your inquiries and provide customer assistance
- Security
- To protect against fraud, abuse, and security threats
- Legal Compliance
- To comply with applicable laws and regulations
Route Processing: We do not store any FIT files. All activities you create are stored for your account and can be reviewed or deleted by you at any time.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and providing our services, including:
- PostHog: For website analytics and usage tracking to help us understand how our service is used and improve user experience
- Email Service Providers: For delivering FIT files to your email when requested
- Cloud Infrastructure: For hosting our website and ensuring service availability
These providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Dibma, our users, or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Email addresses: Retained for as long as your account is active or as needed to provide login services
- Name and Email from Google: Stored if you use Google OAuth login
- Activities: All activities you create are stored for your account and can be deleted by you at any time
- Analytics data: Retained according to PostHog's data retention policies
- Support communications: Retained for a reasonable period to provide ongoing support
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access
- Request information about the personal data we hold about you
- Correction
- Request correction of inaccurate or incomplete information
- Deletion
- Request deletion of your personal information
- Portability
- Request a copy of your data in a portable format
- Opt-out
- Withdraw consent for certain processing activities
You have the ability to delete your account or all activities by reviewing them manually in your account settings. To exercise other rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Required for login functionality and basic website operations
- PostHog Analytics: We use PostHog to collect information about how visitors use our website, which helps us improve our services. PostHog uses cookies to track user interactions and website performance
You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services. For more information about PostHog and their privacy practices, visit PostHog's Privacy Policy.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email:
- privacy@dibma.com
- Website:
- dibma.com
We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.